The Best Choice for Appliance Repair in the Charlotte Area

Shane did a great job. I couldn't be there for the appointment so my mother-in-law met him at my house. She RAVED about his service. Dryer was repaired in no time!

- Jessica P.

I've used Carolina Appliance Service before my latest repair and I have found them to be ethical, dependable and trustworthy.  It took a couple of days to get on their schedule, but my repair was done within a half-hour.  The repairman, Bill, was friendly and knowledgeable.  He called early that morning, as expected, to set the arrival window of time.  He arrived on time and called before arrival.  He had the needed part for the repair with him in his truck.

A competitive service which I also used previously wanted to charge a $250 "diagnostic fee" with no guarantee of a repair.  I called them because I thought they might be able to arrive the same day, but they could not.  Their pricing was off-putting given the age of the appliance.  My repair was done, including parts, for half of that with Carolina Appliance Service.  I have now officially "lost" the number of the other appliance service.  I highly recommend Carolina Appliance Service.

- Jeffrey S.

Kevin was fantastic. 24 hour turn around from first call until he showed up - on the longer side but the interaction covered the minor wait time. He was knowledgeable and to the point, which I appreciated. Identified + fixed issue quickly, even fielded my questions on the reliability of different brands, trends in the industry, as well as the pros/cons of different options. Will definitely request him for any future appliance issues.

- Tim R.

We use Carolina Appliance Serv. whenever we need a repair.  They responded today for same day service and were on time.  Bill came in evaluated and fixed the problem in no time.  Great fast service.  Thanks.

- Kirk S.

Quick service, easy to schedule, they worked with me on my availability... overall a wonderful experience! Price was cheaper than quoted elsewhere and the tech who came out, Erik, did an amazing job! He was super polite, loved on our dog, and even came out again AT NO CHARGE when something else was wrong. Would gladly recommend them to anyone!

- Emily B.

So grateful that Carolina Appliance had someone (Bill) out at my house within 3 hours of my call to fix my dishwasher!!! (I had been washing dishes by hand for 3 days hoping the thing would miraculously drain...)  They took my call and called me back with his estimated time of arrival - and he was here on time.

Bill was in and out within 30-40 minutes. He was professional, polite and has 28 years experience. (He does union county repairs/calls.) Bill found a piece of glass that was blocking the drain pump.

Very glad I took my mom's suggestion and called them today. (She also had a great experience with Bill from Carolina Appliance.)

- Debbie L.

Super fast professional and courteous service. The tech who came out, Billy, was very knowledgable and fixed a difficult problem (one which a competing company could not) quickly and charged a very fair price. I've used multiple appliance repair services in the past, this is in my opinion easily one of the best.

Definitely using them again in the future.

- John M.

My dryer wasn't completely drying my clothes. I called to have a repair guy come out from Carolina Appliance. However the owner (Bob) was able to tell me how to fix this error. I quickly was able to clean the vent line and troubleshoot the problem with NO CHARGE. I will certainly use Carolina Appliance again even if I do have to have service work.

- Jarrod S.

So wonderful!  My dishwasher had no power to the control panel.  We tried everything, breakers, opening the under panel, then called CAS and the gentleman who answered the phone knew that our model had to have a wall switch somewhere.  He was right!  Saved us a house call charge and who knows what other baloney from someone else, and were able to immediately wash our full load that had built up.  What a way to build loyalty, being honest and helpful.  I will go out of my way to remember them next time I need an appliance repaired!

- Kitty M.

Very professional tech. Guided me in the right direction. Money well spent. If I have a problem with another appliance in my house I know who to call

- John G.